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It showed them having my computer tower in stock so i ordered it. Its been nearly 3 weeks and its still at the payment processing part... i called and it took nesrly 1 hiur to even get a hokd if a person. And it was some young guy who didnt even care about my...
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1.2
#1094959
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Two months ago I placed an order (Number: 4420243) with NCIX . NCIX immediately processed the Visa payment but has not delivered the product, given me a delivery date or a refund. My inquiries have met with "do not reply", Muzak, "higher than expected call volumes", "...
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Anonymous
Bruce

Update: problem was solved by NCIX within 2 hours of posting complaint on PISSED CONSUMERBruce

1.7
I didn't like
  • Clunky website
  • Opaque communications
#1058226
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I placed 2 orders with them within about a month. Both times the orders were canceled. One stated that they ran out of stock at the 'discounted' price, even though they still have them in stock, and the other stated that it was a price mistake. Seems like they either...
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1.8
#1009484
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Motherboard Review

NCIX
#729141
1.0
Details
Terrible customer service! Provide tracking# that doesn't exist.
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Exchange, Refund and Cancellation Policy
Product or Service Quality
Warranty
Placed a order. After 4 business days they had not even finished processing the order to ship it.... So I try to call to cancel my order. I call wait my turn in line it switches me to a voice mailbox.... This happened 4times!!!! A total of 3 hours!!!!! Also called...
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1.3
#984600
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I ordered 2 laptops online. Price verified, but there were issues with paypal. I contacted customer service, he walked me through steps to fix paypal issues, and I emailed him back the transaction ID. 4 days later no update so I contact to see where my order was. I was...
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1.0
#965831
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I ordered 2 laptops online. Price verified, but there were issues with paypal. I contacted customer service, he walked me through steps to fix paypal issues, and I emailed him back the transaction ID. 4 days later no update so I contact to see where my order was. I was...
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#965829
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While looking for advice on which gaming laptop to buy, I spoke with one of the staff in Ottawa west. He was helpful and gave me some advice based on my price range. He mentioned that in 20 minutes he would know the black friday prices, if I was willing to stick...
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3.1
#961340
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So I go into the NCIX on Landsdowne to check out their portable hardrives and waste some time. My older Seagate 750G (with usb 2) is acting up. Two staffers ask if I want help, and I ask about the newer portable HD's with USB 3.0 connections. Specifically, I ask if I...
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#823877
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Order a PCI to the PCI-e adapter from NCIX, payment didn't go through the first time but the second time I re-ordered it worked. Turns out they did not cancel the first order and ended up charging me for both products without my consent and now forcing me to pay the...
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#720206
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I recently ordered a computer through ncix US. They put my computer together and also shipped all of the extra parts and extra boxes to me that contained things like my un-used heat sink, and a few 200mm fans I was not going to use because I got a radiator instead. The...
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#653356
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