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NCIX likes to bait and switch. They'll list low prices on their site to generate internet buzz (via Reddit, price search engines, etc.), but they won't sell at their own listed price. I've experienced this multiple times with them; they claim it's a "mistake", but...
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#630921
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A shipment was lost and NCIX stated that since we didn't buy the insurance we could not get the full refund, only 100. We buy lots of computer parts -- so I guess that is their policy -- NEVER heard of a policy where the Shipper doesn't have a relationship with UPS. ...
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#599244
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NCIX - They sent me the wrong product and refuse to make it right.
NCIX - They sent me the wrong product and refuse to make it right.
NCIX - They sent me the wrong product and refuse to make it right.
NCIX - They sent me the wrong product and refuse to make it right.
I opened the shipping package only to find a completely mangled, crushed and ripped AMD processor box. The seal was broken and the processor wasn't even in the box. The processor was loose inside the shipping envelope. I was already disgusted by the way this item was...
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1.6
I didn't like
  • Accuracy
  • Customer care
  • Customer service
#567300
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So the other night I was browsing computer parts and noticed a sale on the kingston hyper x clouds on NCIXUS for only $59! That's a great deal so I decided to pick up a pair. While I was on NCIX, I figured that I would also pick up my PSU through them (the EVGA...
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3.3
I liked
  • Deals
  • Sales
  • Price
I didn't like
  • Customer care
  • Customer service
#557628
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Black Friday online order. Issue with using using NCIX PayPal button but payment eventually sent to NCIX. Horrible Customer Service regarding getting shipping status (non provided). I Always use PayPal as it is easy to get your money back especially if you never get...
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#464553
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I purchased a ASUS S300 notebook and it's got weird noise every time I turn on the computer. I tried to contact their technical service but nobody picked up my call(I call soooooooo many times). I also try to find out their store manager 's contact and complaint, but...
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#440994
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I purchased an item that was on back order while I was in the Langley store and am not sure which location I asked to pick it up from. The reason why this is significant for me is because the Langley location is one hour away and the location I want to pick it up from...
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#404264
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Listed a $60 router with Free Exp Shipping as part of a two-day weekend sale. At checkout the express shipping was not free. Of course this being their US website their CS office was closed both Sat and Sun. Placed the order with a note expecting a quick resolution...
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#395943
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Have dealt with them for over 10 years, and have tried to discuss the problem I refer to here with NCIX customer service for over a month. They have a policy of hanging onto funds and refusing to refund money you have transferred to them (by credit card or direct...
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Anonymous
Jamie

Ordered a computer case which arrived with two broken pieces. In communication with customerservice & still getting the run around. Although case is no longer being made...

#388748
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The item I was going to buy for ~$81 has "Free Shipping" next to it on the product page, without any stated qualification. The "Free Shipping" also didn't have a link that gives details that might qualify or indicate other terms. When I got to checkout, there was no...
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#375424
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